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Harry Leonard from Raine and Co in Hatfield is celebrating after becoming an accredited Relocation Agent Specialist.

The accreditation was awarded by Relocation Agent Network and is achieved by completing a comprehensive online training programme, The Importance of Service.

A national network of independent estate agents (of which Raine and Co is a member), Relocation Agent Network introduced the training programme to ensure each of their members provides the very highest customer service to those relocating around the UK.

To be successfully accredited, participants must complete three phases of learning, which begins with four training sessions on the importance of customer service. This is followed by three online seminars covering the Relocation Agent Network Referral Process and how best to help customers who are relocating around the UK. Finally, participants must convert their theoretical learning into a practical skill set by delivering assistance to three relocating customers. By working with fellow members across England, Scotland and Wales, Relocation Agent Network members provide an exclusive relocation referral service to customers. For those relocating to our offices in Hertfordshire, Raine and Co guides their customers through the daunting task of moving to an unfamiliar location. This includes local area information on schools and amenities, popular neighbourhoods and (of course) finding the right property for them. The introduction of a Relocation Agent Specialist to Raine and Co, ensures that this process is made even smoother. Raine and Co Michael Marsh said, "We take staff development very seriously and Harry's Relocation Agent Network accreditation is a great example of what can be achieved when staff are supported properly to improve their skill set. Of course, having a Relocation Agent Specialist in the team is also great for our relocating customers."

Relocation Agent Network's Managing Director, Richard Tucker said, "Selected by us as the best independent estate agent to represent the Network in Potters Bar, Hatfield, Codicote and Stevenage, Raine and Co have proved themselves as the area's Local Expert. So with the addition of an in-house Relocation Agent Specialist, they have gone one step further to provide relocating buyers and sellers with the very best customer service."



Services

Sales Properties
Residential Sales
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Rental Properties
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Whether a landlord or a tenant looking to let we can guide you through the process. We have a good working relationship with our landlords some of who have been with us for many years. With our experience in the local market we are able to give advice for property investments and marketing together with all legal requirements.
Auctions
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Network Auctions have sold thousands of properties, of all types, throughout the UK for a wide variety of sellers including banks, asset managers, solicitors, receivers and executors. The majority of our clients however, have no previous experience of selling or buying at auction but value the speed and certainty that an auction sale provides.
Property Management
Property Management
We offer a full management, find a tenant and rent collection service. Our management team are well qualified and knowledgeable with many years of combined experience offering a high level of services to landlords and tenants alike.
Finance
Financial Advice
With several lending options available it can be confusing so we can offer a select group of independent financial advisers who can answer questions and assist with the home buying and investment process at all stages.
Property Management
Land and New Homes
With our local knowledge and expertise we can offer both land owners and developers opportunities. We have been involved with the procurement development and marketing of many new homes projects and have worked with many well-known building companies including Barratt Homes, Crest Nicholson, Laings and Beechwood Homes.