Terms & Conditions

Introduction

Welcome to Raine & Co. This page outlines the terms under which you may use our website, www.raineandco.com, whether as a registered user or guest. Please read these terms carefully before using the site. By accessing or using the site, you agree to comply with these terms. If you do not accept them, please refrain from using the site.

Who We Are

www.raineandco.com is operated by Raine and Co (Potters Bar) Ltd, a UK Limited company registered in England under company number 2705795. Our registered office is at 11 Darkes Lane, Potters Bar, EN6 1AZ. Our trading office is at 11 Market Place, Hatfield, AL10 0LJ. Our VAT number is 606 9648 12.

Use of the Site

You are granted temporary permission to use the site; however, we reserve the right to withdraw or modify our services at any time without prior notice and without legal liability to you. You must treat all identification codes, passwords, and other security information as confidential. If we believe you have failed to maintain confidentiality, we are authorized to disable any security information, including your passwords and codes.

You agree to adhere to our acceptable use policy. If you permit others to use our site, ensure they read and comply with these terms. Use the site only as permitted by law and these terms. Failure to do so may result in suspension or termination of your access.

We regularly update the site and may change its content at any time; however, we are not obligated to do so, and the material on the site may be outdated. No material on the site is intended as advice, and you should not rely on it. We exclude all legal responsibility and costs for reliance placed on the site by anyone.

We handle your information in accordance with our privacy policy, which you can read at https://www.raineandco.com/privacy.htm. By using the site, you consent to our handling of your information and confirm that the data you provide is accurate.

Intellectual Property Rights

We own or are licensed to use all intellectual property rights on the site, including copyrights and design rights, and in any material posted on it. These are protected by copyright laws. You are permitted to print one copy and download extracts of any page on the site for your personal reference but not for commercial use without a license from us. You must not alter any materials or use any illustrations, video, audio, or photographs separately from the accompanying text.

If you breach these terms, your right to use our site will terminate, and you must destroy or return any copies you have made.

Our Legal Responsibility to You

We do not guarantee the accuracy of material on our site. To the extent legally permissible, we exclude legal responsibility for:

• Any loss arising from your use of our site
• Loss of income, profit, business, data, contracts, goodwill, or savings

We also exclude, as far as legally possible, all terms, warranties, or promises implied by law or statutes. We do not exclude legal responsibility for death or personal injury resulting from our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded by law.

Uploading to Our Site

Any material you upload will be considered non-confidential and non-proprietary. This means we can copy, distribute, and disclose it to third parties for any purpose. You agree that if a third party claims ownership of the material or alleges it breaches their rights, we can disclose your identity to them.

We are not legally responsible for the accuracy of any material you upload to the site, and we reserve the right to remove it at any time if we believe it does not comply with our acceptable use policy.

Computer Offences

If you commit a criminal offense under the Computer Misuse Act 1990, your right to use the site will terminate immediately. We will report such breaches to the relevant authorities and disclose your identity to them.

Examples of computer misuse include introducing viruses, worms, Trojans, and other technologically harmful or damaging material. You must not attempt to gain unauthorized access to our site, server, or any connected database, nor should you conduct any ‘attack’ on the site. We are not legally responsible for any damage caused by viruses or other harmful material that you may encounter via our site.

Links to Our Site

You are permitted to create a legal link to our website’s homepage from your website, provided you do so in a fair and legal manner and do not damage our reputation or take advantage of it. We reserve the right to withdraw this permission at any time.

You must not suggest any form of association, approval, or endorsement on our part without our express written consent.

Links From Our Site

Links from our site to other websites are provided for information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Variation

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Applicable Law

The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Agreement or any breach of it. If any such dispute cannot be settled amicably through ordinary negotiations between the Parties, or either or both is or are unwilling to engage in this process, either Party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.

Within 14 days of the appointment of the mediator, the Parties will meet with the mediator to agree on the procedure to be adopted for the mediation, unless otherwise agreed between the parties and the mediator. All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the Parties in any further proceedings.

If the Parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorized representatives of both Parties, shall be final and binding on them. If the Parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the Parties) of the mediator being appointed, or if either Party withdraws from the mediation procedure, then either Party may exercise any right to seek a remedy through arbitration by an arbitrator.

Any dispute shall not affect the Parties’ ongoing obligations under the Agreement. The English courts have exclusive jurisdiction over any claim arising from, or related to, a visit to our site, and all disputes are governed by English law.

Contact Us

Please email us at customerservices@raineandco.com to contact us about any issues.