Testimonials

Jackie and Caroline at Raine & Co provided us with professional support and confidence when we purchased our new home. From our first visit to Completion, we were always provided with updates and clear information, calls were returned promptly and the communication was seemless. Their knowledge and passion for their area was evident and we will certainly use their services in the future should we ever move!

Nigel was able to let my property, at a good rate on the very first viewing. Can't get much better than that. Courteous and professional throughout.

I have to tell you how absolutely amazing Caroline has been with helping us with our move. She has been so informative and really kept me sane when I felt like giving up!! She is an absolute credit to your team! We will be recommending you guys to friends who are looking to move in the future!

Nigel was very professional and a good listener. He found us exactly what we needed and we had his support at any time with any queries. Very helpfull and friendly. He is exactly the type of agent you need.

Caroline west was very helpful and she updated us all through the process of buying our property. She is very nice and helpful snd care about everything . I would say 10 star for her . Thanks a lot

Exceptionally professional and helpful from beginning to end of negotiations.

Kept me informed of progress and kept the sale on track to the end.

I viewed a property literally the week before I moved in and it was all thanks to Nigel who is extremely hardworking and guided me throughout the move. He answered my concerns instantly and any issues I had were dealt with professionally and swiftly. The whole process was stressful but was definitely simplified with the support from Nigel. I cannot thank him and his team enough!

Mike was absolutely brilliant from start to finish.

Hi George

We wanted to give some feedback on the viewings we had with you last Month.

We have found another property that we have made an offer with.

However wanted to comment that out of all the viewing agents we've dealt with you were extremely professional and friendly. It makes a big difference having a good agent and the other agents we dealt with were somewhat disappointing to deal with.

We found you to be very well presented, courteous and professional with your viewings and wouldn't hesitate to contact you again. You answered all our questions And were very honest and helpful.

Many thanks for all your help!

Jackie was so enthusiastic + knowledgable about Codicote + the current market.

As an owner of a large buy-to-let portfolio I rely on Alex and Michael at Raine and Co in Hatfield to handle all of my acquisitions and sales. They have the ability to deal with multiple concurrent transactions in a professional and timely manner. I would have no hesitation in recommending them.

My overall experience was quite a positive one with Alex initially and Gemma who came kept me informed through the process. There were a few hurdles along the way but Raine and Co were accommodating throughout. A special mention to Caroline West to was overseeing the sale and while we had a number of hurdles along the way she always kept on top of things and kept me regularly updated. I believe without Caroline the sale may not have completed within our intended dates. Thank a lot to Raine and Co for the help in selling my house,

We sold our Codicote home through Jackie and can say, we were very happy with the level of professionalism, commitment and communication throughout the whole process. Jackie is a very hard working estate agent with great knowledge of the Codicote area. We would recommend anyone to sell their home through Raine and Co. Fees: reasonable fees very competitive for a high street agent.

Jackie and Caroline were friendly, supportive and helpful during difficult times, house sale went well due to their hard work!

You've been great Caroline, so patient, thoroughly professional and friendly. I'd certainly be happy to recommend Raine and Co Hatfield's services to others.

Have a lovely weekend!

Jackie could not have been more helpful. She and her team went the extra mile when getting the house on the market, showing people round - even out of normal office hours and keeping me fully updated on the progress of the sale. Took away so much of the stress of house moving.

We have recently sold our property through Jackie at Raine & Co. She made our selling experience straight forward and stress free. She was extremely helpful and honest during the whole process. I would 100% reccomend Jackie to friends and family.

Hi Mike,

Just wanted to say a big thank you to Alex, Gemma and yourself, you were all fantastic, but I must reserve special praise for Caroline.

We had to exchange on our purchase about a month before we were looking to complete as the couple at the top of the chain needed several weeks notice and there was a good period where it didn't look like my sale would be completed in time.

Caroline did excellent work liaising with my solicitor, the solicitor handling our purchase and my girlfriend, constantly helping to push things along and allay our concerns when the panic was starting to set in! I'm convinced the completion date wouldn't have been achieved without her diligence.

Thanks again, Pete

Jackie has been friendly, professional and nothing has ever been too much trouble. She has given us the best sound advise when we have asked for it. Jackie will go beyond expectation in order to sell your property and has never let us down. Thank you.

Can I just take the opportunity to thank you for your work on this sale and in particular to say how impressed I have been with Caroline's work - she is extremely competent and professional and was always the one pushing the sale forward and with one solicitor that didn't talk to her and a client who had no faith that the transaction was going anywhere you have to admire her tenacity.

I know that I had cause to complain a while ago but I have some sympathy with your position, from my time owning a chain of estate agents I am well aware that it is often the most productive negotiators that leave a string of problems behind them for the admin team to sort out. I never once met a really good sales negotiator who could handle the admin as well

I wish you all the best with your firm - it was very hard work in my day and I dread to think how much more difficult it is now but I can see that your very professional approach will bring great success.

We bought our house through Raine and Co who were great at staying on top of things and ensuring the deal was successful. We're very pleased with our house and the help and support we got in obtaining it. Many thanks

Hi Michael

Further to our conversion at the Hatfield office earlier this week, I would like to confirm how impressed we were with Caroline at the Codicote office. Her whole attitude towards helping us with the sale of our property was superb.She made us feel confident we were in good hands,being very professional but maintaining a caring and efficient manner. In all, she made what we know can be a stressful time,very easy for us.

Thank you Caroline

We would also like to thank all the Raine team that were involved with the sale of our property.

Jackie was very knowledgeable about the local area and she was very helpful. Nothing was too much trouble for her.

Definitely recommend Raine and Co to friends and family. Theo was excellent! - Mr Berridge

Absolutely fantastic service from Jackie. Sold our property within 2 weeks and purely down to her personal touch with buyers. Kept us in the picture at all times and took away much of the stress of dealing with solicitors during the selling process. If you live local to Codicote don't sell with any other agent. Thank you Jackie. John& Sarah.

We were very impressed with Raine and Co who successfully handled the sale of our house recently. Jackie and her colleagues worked tirelessly amd with enthusiasm to ensure we found a good buyer at the right price. We were kept informed on a regular basis and were very happy with the level of service we received- highly recommended.

Really good service, kept us fully informed of the process as we purchased our house. Jackie was always friendly and happy to help. Would highly recommend her and raine and co.

Jackie Bannister; fantastic help, never gave up on helping us, got to know us and what we wanted. Thank you!!

We are so pleased we decided to let you and your colleagues handle the sale of our home. We must congratulate you on your professionalism and efficiency, which made us feel very safe and secure and reduced the stress usually associated with selling one's house. We would like to thank you all once gain for your help, patience and kindness during this time.

This letter is to THANK YOU for "everything"! The word "everything! However, does not describe or do justice, to the total customer satisfaction that you and your staff have provided us with, from the valuation of our property, right through to the sale. You have always made us feel that our best interests were also yours. Proof of this has been shown throughout our association, by the way of friendly, efficient and totally professional manner in which you have handled our requirements. We were constantly aware of the state of progress, this was achieved always with a personal call, which you followed up in writing the same day! I would recommend you, to all of my friends and family and indeed to those I do not know well, safe in the knowledge that you and your staff will always do your very best to ensure that all they ask of you is met and more. You are, for us, a "Flagship" amongst Estate Agents and if your competitors set your high standards, I'm sure all the jokes about Estate Agents would be a thing of the past!

I have dealt with several colleagues of yours over the years since I placed this property under your care for lease initially and now finally for sale. I have had the most cordial of relationships with everyone in the company who have been exceptionally professional and helpful with both advice and resolution of practical issues such as the timely collection and forwarding of rent, inspection reports, attention to repairs and replacements, through vetting and selection of tenants etc. It must be emphasised that had not your staff been so magnanimous with their help I would not have been able to conduct this exercise from a distance as successfully as it had been done. The communications during the period of sale has also been a pleasant experience. I have absolutely no grounds for any complaint. It has been smooth and without complication.

Alex Star was absolutely brilliant from the first contact. He also recommended solicitors who were very good.

Magdalena was magnificent without her support and negotiation with all parties concerned I doubt whether our sale and purchase would have happened at all and definitely not so speedily, I cannot sing her praises enough. Alex and Sam were also proactive and supportive.

Our first experience of renting a property was made quick, straightforward and easy from start to finish. This was due to the guidance, efficiency and expertise of Nigel. We were kept informed and updated at all stages, especially as we were going through the guarantor stage! The whole process was completed within a couple of weeks. Thank you for your service and we would not hesitate to recommend your company and hopefully use your services again in the future.

Nigel has been a great help in sorting out our queries and been prompt in getting back with solution. He was available for chats and meetings whenever we needed to talk with him. He also helped to understand the tenancy contract terms and paper work was very easy for us. Very professional, helpful and charming person.

From my very first contact with you, everyone we have dealt with has been friendly, honest, knowledgeable and extremely efficient. We have been kept informed throughout by Nigel and the advice we have received has been very welcome and spot on. The new tenant is wonderfully excited by the house, so it seems fair to say that everyone is happy! Last, but not least, we are delighted with the rent and we all feel that you definitely earned your fees. We will certainly be recommending Rain and Co to anyone we know who is looking to sell or buy property.

Thank you Nigel Cherry once again for making a potentially stressful experience remarkably easy.

Great experience with Nigel. Very communicative and kept me up to date. Found a great tenant and did all the checks and ensured we attained the rent value desired. Even worked on the Sunday as that was the only day the tenant could sign paperwork. Highly recommended.

Meadowcroft, Hatfield. Maria was straight forward and professional

The Sidings, Hatfield. Maria and Charlie-Very Helpful

Briarswood, Hatfield. Maria & Charlie were/isvery helpful.

Tomsfield, Hatfield. Maria responded quickly to all queries.

High Dells, Hatfield. Everyone I've spoken to has been very friendly and helpful.

Thank you for showing me around *** Valley Road, Codicote today and thank you so much for your professional approach and all the additional information you provided. As you know this has not been my experience with other agencies to date and it was a really pleasant experience to talk to an agent who was genuinely interested in the property, the owner's interests and the locality.

Nigel (Professional Lettings) was extremely professional and very helpful through the whole process. He definitely made my move from the U.S smoother.

Magdelana 10/10. Alex Star 10/10.

Interacted with Nigel, he was very dedicated towards work and professional.

Jackie was amazing, really impressed with the communication!

Nigel. Excellent Co-operation, professional approach.

Nigel Cherry was amazing, friendly, helpful and well informed about everything.

Alex, Sam and Magdalena all 10/10.

Nigel Cherry was very helpful in our moving process. He went above and beyond to ensure the process of moving ran as smoothly as possible. He was also very knowledgable and was able to settle any queries we had. Very recomended.

I believe it was top notch

Magdalena Lora was the agent I dealt with and her support and professionalism was outstanding throughout the sales process. Confidence was given knowing that she was handling affairs. I was very happy throughout the whole process with the service rendered by all the staff at Raine and Co.

Magdalena deserves a medal.

Sam, he is really positive, hardworking, dedicated team member. We felt reassured at all stages and well looked after by him. It's so important to have transparency and open lines of communication which he offered at all times! Magdalena WHAT A STAR. All the same to be said about her (as above). Michael-excellent, the most credible agent in Hatfield.

Jackie was excellent, very efficient and very professional.

Nigel (Professional Lettings) overall worked really well for us. In particular his frequency & timing of communication was very good.

Nigel Cherry was absolutely fantastic throughout the whole lettings process. He kept us informed of progress constantly and was very professional and extremely efficient throughout. An asset to your organisation.

I Can't thank Jackie enough for her help in selling our property. Her communication with us during the entirety of the sale has been excellent. She has been friendly and supportive and thoroughly professional throughout. The value for money has been excellent and I would not hesitate to recommend her and the Codicote team to friends.

Alex and Michael-very professional and helpful. My biggest thanks go to Magdalena- she was so supportive, friendly, took time to listen to concerns, always knew the exact progress of the sale. She is worth her weight in Gold!!! Just to give her a ring and get reassurance was priceless!!

BOTH ALEX AND HARRY WERE EXCELLENT.

Alex and Sophie are to be commended for their customer service skills. Both are very informative, helpful and friendly and made the process of buying as stress free as possible. A big thanks to Alex and Sophie.

Harry was so helpful and professional. He listened and helped us very much. Please thank him once again.

It is only right that I give you feedback. Certainly the internet does no one any favours. The unhelpful rant of an ****** can undo years of hard work. So, for anybody thinking about using yourselves I would say: 1) Be clear what you want and why you are contacting them (Raine and Co). 2) Ask lots of questions and LISTEN to what they say as they know their business. I met a couple of other agents who each talked AT me. You and I had a discussion based on my situation. As a result, you were the obvious choice and gave me the confidence to proceed. 3) If you decide to go with them, then act on their advice. They know the market and will be straight with you. 4) Be patient. Houses aren't sold overnight and it can be both stressul and time consuming. 5) Above all, learn to trust them. They will meet their promises and commitments. Your team informed me at every stage as to what was happening. Having had a stressful two years of commuting over 500 miles looking after my mum, I wanted the simplest and least complicated sale that was going. You and your team made that possible, for that I thank you.

My Favorite Estate Agent!

Alex in sales who has been a star! Thank you Alex for all your help.

Sam has been fabulous and has delivered everything he promised without fail.

Sam and the rest of the team have been so supportive, kind and helpful. I really appreciated the professionalism. I can't thank you all enough. Sam has provided updates and all questions and queries have been dealt with. Please get an office in Waltham Abbey! Thank you so much.

Alex is a credit to Raine and Co. Having Dealt with pretty much every agent in Hatfield over the last 20 years, Alex has been professional. I have had dealings with "other" poor agents with purchases in the past. This is by far the best experience to date.

Truely you have gone above and beyond what I could have expected and I am very grateful.

Jackie, Branch Manager was superb, very cheerful and positive in a difficult time for me.

Jackie helped far more than expected. Already an excellent service. I have sold and bought houses within the last 6 months, both with Raine and Co. Service Excellent.

Jackie Bannister was brilliant and kept us informed at every stage of the sale. Jackie was pivotal in liasing between solicitors and estate agents to progress the sale and we thoroughly recommend her services.

Luke was very complimentary about you and your performance throughout and I agreed, of course. It was not the easiest conveyance and you were so good natured throughout. Thank you Jackie.

Jackie Bannister: Very efficient and easy to deal with.

We recently sold our property in St Albans with the Assistance of Mike, who was instantly attentive to our needs and represented us with commitment and professionalism throughout the process. He went the extra mile and managed to find us a buyer very quickly. We were impressed with his attention to detail and friendly manner. We are very happy with the service and would thoroughly recommend Raine and Co and especially Mike. Thank you.

Mike is a good professional to work with. Did everything as agreed, when it was agreed and was very prompt. Always answers calls and returns calls if unavailable at the moment. Thanks Mike.

Would like to take this opportunity to thank everyone on the Sales Team for a great job, a credit to Raine and Co but a special mention for the Lettings Team who have been superb over the years for me, an excellent service. Best wishes to all.

Alex-We felt able to speak freely and found him very friendly. Harry handled all quieries and smartly dressed, very good in the last days leading up to the sale. Alex and Harry both a credit to your company. Very satisfied with the overall experince, commission good value.

Alex was very professional and helpful. A real asset to your company.

We have to say that in our experience it has been very straight forward and that is down to all the staff at Raine & Co. We would certainly recommend Raine & Co to anyone wanting to sell their home as they give a first class service.

We found Mike at Raine and Co to be helpful and knowledgeable and would be happy to recommend him. Our move was quick, easy and pleasant.

Without you and your dedication to persist where other agents had let us down this would never have happened. Your professionalism, together with keen dedication to your role is second to none. As a team, at Raine and Co you all work fantastically together. You kept us informed every step of the way and the final week fighting to get an exchange date before going on holiday and to get school application forms in finally happened, but only due to your persistence in chasing solicitors and other agents up and down the chain.

Thank you, all of you! You are the shining stars of the estate agent world and shine out among them all!

Just wanted to say thanks for the work Raine and Co did for us when we were buying our new house in Carnaby Rd. We really appreciated the support we received in both viewings, then negotiating with the vendors around the price and special requests. We also appreciated your help with access to the property for subsequent visits to enable us to start to buy and order things so that we were able to get the house organised for moving in. We found Raine and Co to be incredibly helpful and accommodating which really meant that our moving in was more comfortable than it would have been. We appreciated your help in resolving problems and the work you did when dealing with solicitors and the parties involved in the chain. We had the impression and believed that Raine and Co and you in particular were working hard for us to resolve the issues that came up along the way. We would and have already highly recommended your services to others as estate agents who provide a genuine quality service and who will manage the sale or purchase of a property in a very positive and professional way. Kind regards Jane and Clare

We found Raine & Co - in particular Roberto, Steph and yourself - to be very pleasant and efficient to deal with; we would absolutely not hesitate to recommend you to others as we had such a positive experience. You achieved the price that we were looking for and helped push the sale forward when our seller and the bottom of the chain were being difficult. Best regards, Debbie

Raine and co as a company are the most pleasurable company I have ever had the pleasure speaking to. Not only are they very efficient and friendly but kept me and my boyfriend up to date with what was going on. We were never made to feel like a nuisance! Steph in particular was amazing and u hope she gets the recognition to all of the comments above, the team as a whole though were really helpful so credit to them all you should he proud. Many thanks Tikara and Adam

I have had two dealings with Raine & Co, the first being when I purchased 3 Meux Close EN7 (completing in Dec 2014) and the sale of 8b Hawthorne Avenue EN7 (completed June 2015). I received excellent service on both of these occasions, particularly from Lynn and from Steph both at the Cheshunt office of Raine & Co. All staff at the Cheshunt office I suspect had a hand in both processes, and I can only say how grateful I am for services that I received from all that were involved. However most of my dealings were with Lynn and then Steph, and I found them to be particularly helpful, efficient and extremely pleasant to deal with. Especially as buying and selling property is stressful enough as it is.

I would be more than happy to recommend Raine & Co to anyone I know, judging from the service that I received during my buying/selling process. Regards Ben Beattie

Alex was outstanding. Whole team good. Both Fliss and I would like to say a huge "thank you" to the Raine and Co team, who worked so hard to make our sale a success.

Thank you so much for all your help. The service was fantastic!

Sales team helped me all the way. I doubt whether you would find anyone to match up to their standard. Great company, great people. Danny and Sam were lovely, I can't thank you, Danny, and Sam enough. I never met Rosie but I expect she is just as lovely. I wouldn't recommend any one but Raine and Co.

Everyone I dealt with was friendly, approachable and extremely professional throughout. Thank you for everything!

You wouldn't find anyone to get things going as fast as Raine and Co. They all work so well together and have been so kind in my circumstances with my husband being so ill. So a big thank you to you, Danny, Sam and Rosie.

I would like to pass my compliments to one of your employee's Bradley from the Letting Department. He has provided me with exceptional service and exceeded my expectations with his prompt and efficient service. I put my property up for rent and he found a tenant the next day...He has always been positive and values his customers.. I would always want to work with Bradley and must say he is a valuable asset to your organistation.

I had a really good experience with Raine and Co. Even developed a friendship

Very happy with the service I received from Raine & Co, I was kept updated by Lynn throughout the purchase of the property, and with Roberto dealing with the letting side, it turned out to be surprisingly hassle free. Thank You.

Well, what can I say?! Both yourself and lynn have been extremely helpful and informative all the way through. From the initial application process to the moving in, to the blips with our water etc I hope we can maintain this relationship throughout our time at Gews Corner!

Thanks for everything

Alex was perfect - patient, friendly, cheerful and positive.

I am extremely happy with the way yourself and your colleague Roberto have dealt with myself in finding a home, I thought you were both very professional and helpful with everything I wanted to know. I have highly recommended Raine & Co to everyone that I know who is looking or will be looking in future for a property to buy sell or rent. Thank you very much for everything.

The service that we received was second to none. Lynn. and Roberto were excellent. The team performed well and guided us through the whole process of the rental market. Raine and Co a big thank you.

We feel that Raine & Co offered a good service especially in comparison with other agents. We had our house on with 4 agents at one point and found that Raine & Co were the ones who always telephoned us, gave feedback, updated and when the house was not selling came and offered us advice. Roberto spent time suggesting things we could do and was always available to help. We were glad that Raine & Co sold the house for us and we felt that you had put in the work whereas other agents just sat back. Roberto also helped with our purchase by making phone calls on our behalf. We think if you always let your clients know what is happening and make them feel like you are working for them and doing your best to sell their property that goes a long way.

I would like to thank everyone at Raine & co for all their help especially Roberto, he made the selling of my flat seem easy and stress free. I would highly recommend Raine & Co to all my friends and family the service you all provided was excellent 10 out of 10 , I will be using Raine & Co again next year to sell my house.

I can only say that I received a first class service from both Roberto and yourself. I look forward to working with you both in the future.

Excellent feedback on status of sale from everyone. Keep up the good work.

Thanks to Michael for his sensitivity on our first meeting, a very difficult time for myself and my siblings. Thanks to Alex for all his hard work and friendly attitude.

My wife has recommended you to 5 people and I believe that you have sold their properties as well.

Michael gave excellent service his attitude showed a caring attitude.

Everyone was very professional, I wish I had come to Raine and Co earlier as I had wasted a lot of time having first gone to ***** and **** but was badly let down by both.

Everyone was very helpful and understanding. Quick to get things done, very professional. Alex professional and very efficient and helpful.

Alex was very helpful and polite from the beginning to the end of business a pleasure to deal with.

Alex was always helpful and answered any questions promptly, always returned calls when he said he would. Alex is an asset to your company.

Alex Star was very helpful at all times and also has such a cheerful personality. It feels as though he wants to do everything he can to help.

I want to thank you most sincerely for the huge effort I know you made in order to sell the property on my behalf. You listened to all my many anxious phone calls with great patience and always returned my calls when I rang to know whether anyone was viewing the property. You made heroic efforts to sell my flat and now it seems that we are coming to the end of that process and I am very grateful to you.

Can't thank you enough Michael and Alex for the superb service. You were totally professional instilling complete confidence that the right buyer would be found, paying the price wanted and all within three months. Highly recommended.

Dear Mr Raine

I am writing to express my appreciation of the performance of the staff at your Potters Bar office. Jackie Alexander in particular was unfailingly efficient, courteous and professional in her conduct of the recent sale by my brother and me of ***Moffats Lane, Brookmans Park. Above all, perhaps, she was very informative and never failed to communicate with me when there was something new to report or discuss.

What can I say-AWESOME!

Just wanted to send an email to say how happy we were with the service we received from Bradley. He dealt with a letting for us and went above and beyond what is expected of a letting agent, even coming into work on his day off to ensure the handover went smoothly. We can't thank him enough for all the help and advice he gave us.

I just wanted to send a quick testimonial for Bradley Morgan who not only rented out my property in record time, but also did a great job arranging everything with the tenants and going the extra mile to make sure the whole process ran smoothly.