Testimonials

Completed with my house sale today. Special big thanks to Dimmy (sales progressor) for making it happen. 5* for best service. Raine & Co. also manage my other properties and Daniel (lettings) the best as well. Also there when you need him and always very responsive.

I recently purchased a property via Raine and Co. All I can say they are amazing, wonderful, professional, caring. They took the stress out the process. They kept me upto date. They advised and did so much more. Alex was amazing from our initial viewing and when he handed us the keys. Real great guy. Tsvetomir is such a wonderful person. With out his help I would have been really stressed. Raine and Co are so lucky to have people like Tsvetomir and Alex as part of their team. I would always recommend Raine and Co. They are one of the best in the business. Well done guys. Such an amazing team.

I had my house purchased through Raine&Co. Hatfield. And it was very pleasant experience. I purchased this house in Nov 2019 and missed to put review in an excitement of new house. But better late than never. I personally want to thank Alex, Gemma, Caroline and Stuart for making my home buying journey so pleasant.

We purchased a property from Raine&Co Hatfield. Communication throughout was fantastic. We had issues with solicitors and they went above and beyond to help chase up all parties and really helped make our purchase happen. We cannot thank them enough, would highly recommend.

DIMI WAS THE MAIN MAN-A REAL ASSETT!

Thank you for sticking with us through this sale. You all did an amazing job. Lots of feedback to us when things were not going so well ...... and in the end success.

My first time in a chain without an agent on my sale, Jackie helped me through the process with her seller and even recommended a conveyancing solicitor who also proved to be excellent. Would really recommend Jackie to anyone looking to buy or sell, great service.

A very BIG thank you for your help, to you and everyone at Raine and Co involved in the sale. We are glad for today.....it's been a long way.... I also wanted to say that it was a great help to have Dimi involved. It was reassuring to know that there was someone who always knew what was going on and who kept us informed of the progress.

A big Thank you from both of us.

Fantastic service from Jackie, great local knowledge always enthusiastic and honest, beyond beneficial in the follow up of the sale process too

Tsvetomir Dimitrov (Dimi) is amazing. Tsvetomir was wonderful, super supportive always kept me informed. Words cannot say how good he is. He is great, without his support this sale would have failed. Great person.

I have recently bought my new home through Raine and Co (Codicote). From the outset, Jackie (the branch manager) has been professional, friendly and approachable. She has communicated clearly ensuring any issues in the chain were explained to everyone. She kept everything moving, despite the difficulties I had with selling my flat and the impact of the pandemic. I am really grateful to her and I would highly recommend using Raine and Co.

Good previous purchase experience. Huge thams to Dimi :)

Jackie was brilliant through the whole selling process. The COVID pandemic slowed everything down however, despite this, Jackie remained positive, extremely efficient and kept me update. I would 100% recommend Raine and Co Codicote services.

Fantastic service from Jackie at Raine & co in codicote from start to finish. Our move took quite a while to complete and Jackie was so helpful every step of the way, always kept us up to date and just so helpful with the situation. Would 100% recommend as she has made our move so stress free. Definitely deserve the 5* rating.

It is the first time I have ever used Raine and Co, and I have had a wonderful time experience with them. I initially meet Alex, a helpful agent whom I found to be kind and respectful.

I encountered significant problems with my unprofessional lawyers, whom I don't intent to use them ever again even if they were to be the only in my area. Not only their were unprofessional, but they also broken at least 3 times the SRA code and conduct. Anyways, leaving them aside I was lucky to have the help and assistance of Tsvetomir Dimitrov. He was the one that went an extra mile communicating with my unresponsive solicitors and finally we manage to get the sale through. Thank you to the entire team, and keep up with the good work.

Thank you very much for looking into it and for your time-as always you have been Brilliant-from start to finish- Very Efficient ,Thorough, Polite ,Friendly, No-nonsense, to the point and a pleasure to do business with- A gentleman through and through ! Can't say that for all Letting Agents I must admit !

We would both like to say a huge thank you for all of your support throughout our moving process. Your input was invaluable in supporting us, in both selling ours and ensuring that we were successful in securing the house we wanted to buy. Your personable and friendly approach has made the whole thing stress free and whenever we were worried about a decision or what to do next, we knew that you would give us an honest and measured response to help us. "

We just completed the purchase and sale of properties for my mum with Raine & Co. Alex and Dimi were both very helpful and always responsive throughout the whole process. I'd thoroughly recommend them.

I have used Raine & Co for around 10 years to let Student Property. I am a professional Landlord. Maria is extremely knowledgeable. Nothing is too much trouble for her and her team to deal with. As we all know, when things are going well, its easy. However Maria really comes into her own when there is an issue. Due to her extensive knowledge of the market and experience of lettings in general, Maria can always help. She is honest and reliable. I highly recommend Maria and Raine and Co.

Very thankful for the services of Raine and Co. They were really helpful when it came to completing all the paperwork and answered any questions I had. The staff were very attentive, in particular Tsvetomir Dimitrov who was very patient and helpful and put so much effort and time.

If Daniel was in charge of covid responce the country would be in a much better place today his professionalism and communication were excellent the first moment we met Daniel we felt like we were in good hands he had all we needed and all our concerns in hand throughout and found us the most beautiful place to live thank you so much Daniel For everything raine and co you should be proud of this bloke

Hi Jackie,

We would both like to say a huge thank you for all of your support throughout our moving process. Your input was invaluable in supporting us, in both selling ours and ensuring that we were successful in securing the house we wanted to buy. Your personable and friendly approach has made the whole thing stress free and whenever we were worried about a decision or what to do next, we knew that you would give us an honest and measured response to help us.

We hope you have a lovely Christmas and thank you once again.

We are so happy with the service we had from Jackie, she really helped us as first time buyers and helped the process run smoothly and quickly with great communication throughout. She is very approachable and always kept us up to date. We would highly recommend!

I have used Raine and Co for many years after buying two student houses both sold to me by Alex Star. I found Alex extremely helpful, efficient and best of all, honest. He always gave me the true picture rather than the best one and I appreciated that because I could make informed decisions. When selling both of these properties for us a few years later he was as easy to work with and again worked closely with me to achieve a positive outcome. I also need to comment on his sales progressor Dimmy who responded to any questions or queries I had immediately and kept me fully informed as the sales progressed. Lastly I would like to thank Maria Marsh for all her hard, professional work when letting the houses. I would have no hesitation in recommending Raine and Co.

Good customer service and very professional (as well as nice!)

Jackie and team were great to work with from start to finish. They took a personal approach to selling our home and always made time to answer any questions we had.

Having taken time to get to know the house, I really liked the fact Jackie did all the viewings and I'm sure this approach helped potential buyers too.

I wouldn't hesitate to use Raine and Co Codicote again.

Dimmy at Raine and Co, though not our estate agent has been amazing. He has maintained contact throughout a chain of 5 houses from start to finish. His professionalism should be noted, he has helped relieve what could have been a very stressful process and went above and beyond his requirements helping us even though we were further up the chain and not the agent on our sale or respective purchase. Highly recommend.

First of all, thank you so much to Raine and Co especially Alex and Tsvetomir for all their help, support and guidance throughout our transaction. The continuous updates from them both really helped keep our minds at ease and they were always available and willing to answer any queries we had. We would definitely use them again and recommend them! Thank you again!

Alex and Dimmy are superstars! I trusted Alex/reputation/approach. Every estate agent needs a "Dimmy"!

As a first time buyer I was really apprehensive about the whole process, you always hear horror stories when it comes to buying a property, but in all honesty the staff at Raine and Co squashed all of that! In one word “Amazing”! If you are purchasing or selling I would definitely recommend them! The team are so professional, friendly and polite! They helped me through each step of the way and constantly kept me informed. I had the pleasure of working with Alex and Dimitrov. Alex was the sales agent and has great communication skills and helped me land the sale! He was polite, friendly and very well informed! Dimitrov was my Sales Progressor, and honestly I couldn't thank him enough! He did so much chasing and work, he kept me informed each step off the way and provided so much advice! Absolutely a stand-up guy! Couldn't be happier with the support, guidance and help I received from them!!!

Jackie Bannister has been an absolute star during this whole process. Jackie has been a pleasure to talk to and so helpful. Keen to help me even though I am not her client, I was just purchasing through her. I would 100% recommend her to anyone. One of the best estate agents I have ever dealt with.

Super efficient and helpful from start to finish.

We dealt with Jackie Bannister who was fantastic. Great communication throughout, and she offered great advice (eg direction on which solicitor and this proved vital in getting our completion through quickly). I felt she was very fair between both buyer and vendor - we had a great ‘easy’ working relationship all round. Would highly recommend - and do listen to her when she offers advice. There’s a reason for it!

A friendly and efficient agent, Jackie was straightforward and fully understood not only the local market but the requirements of our family. Her colleague was also helpful when Jackie was away from the office.

Alex Star was excellent.

All staff were friendly and helpful.

Gemma Mathews and her colleague Tsvetomir Dimitrov assisted our purchase during a time beyond precedent, working relentlessly to secure and assist an almost impossible transition. Adaptive, highly communicative and transparent, with a level of professionalism above and beyond the call of duty and care. we thank them greatly for their help in realizing our dream

A big thankyou to Jackie at Raine & Co Codicote who found the right buyer for the property we were selling and very quickly. All queries were followed up very quickly and Jackie was very pleasant to work with. We've just completed, so thanks again!

Jackie was amazing from first viewing through to completion-would recommend her to anyone-also mention to Sam who always saw messages etc got through!

Very helpful and good customer service. Thanks to Jackie and the team

We cannot rate Jackie highly enough, having just sold and bought properties through her. She is very knowledgable in both the property market and her clients. She is friendly, honest and reliable. Throughout the process Jackie was quick to reply to calls and emails and very proactive. We would not hesitate to use Raine & Co again or recommend Jackie to others.

Great customer service, really ,really helpful, I am really happy that I had Caroline to help us out. Thank you for everything! I will definitely recommend them, especially Caroline! Thank you, Alex for showing us the perfect house for us.

Very responsive and obliging. As a buyer, Caroline West and Gemma Matthews both gave excellent service, from the viewings stage to the onward sale transaction. They both provided an excellent link with the vendor who was resident abroad. Five star ratings to both Caroline and Gemma.

Jackie was great throughout the whole process. Extremely knowledgeable, personable and overall a very good estate agent. We highly recommended her.

After being let down by several estate agents whilst being 6 months pregnant, I started to lose hope. However as soon as our property came online with Raine and co, I called straight away and Alex prioritised my viewing due to the stress and the pregnancy - you don't get that anywhere!

We viewed and put the offer in straight away and by the next day, the process was started. At this stage, I was passed onto Caroline - our sales progressor. Caroline was very on the ball, professional and just as keen on getting us into our property. At any point when things began to slow down, she ensured to start chasing all sides for us and updated us every step of the way. We can confidently say that without her expertise and persistence we would still be waiting to move in!

Great experience with Alex and the team at the Hatfield office. Very professional and incredibly helpful in getting our property sold and processed quickly and efficiently. Thank you

The service from Raine and Co was excellent throughout. Communication was regular and clear, they listened to our concerns and offered honest advice. I was particularly appreciative of their local knowledge and their care for the property in Ellenbrook Lane. When things got difficult during the sale both ourselves and the buyers were supported so that in the end the sale was successfully achieved. I would thoroughly recommend Raine and Co.

Very responsive and obliging. As a buyer, Caroline West and Gemma Matthews both gave excellent service, from the viewings stage to the onward sale transaction. They both provided an excellent link with the vendor who was resident abroad. Five star ratings to both Caroline and Gemma.

I think the service was excellent, largely down to Jackie Bannister.

Sold our first property with Raine and Co. The estate agent Gemma was so helpful and found us a buyer within a week of listing. Caroline the sales progresser went above and beyond communicating with a difficult buyer and their unorganised solicitors. We could not have been happier with how they dealt with the situation and kept us informed every step of the way. It made the process more bearable. Overall we are extremely satisfied with the customer service, communication and quality of management of our sale. Their recommeneded solicitors are also very good. Would definitely use Raine and co again. Thank you to Alex and the team.

Jackie, Caroline and Sam have all been outstanding. Without their support and determination we would never have been able to complete on ** Hillside. If we ever sell we would 100% come to you.

Great company, excellent service from Alex and Caroline who dealt with our purchase. Good communication from start to finish. Would highly recommend Raine and Co

We have just sold our property in Hatfield and cannot thank Alex and his team at Raine & Co enough for his invaluable help throughout. He is friendly, pro-active, professional and trustworthy - plus he regularly kept us informed of progress (so important). Fantastic, thank you!

Thank you Alex and Caroline. Alex was very knowledgable and efficient when listing my property. Caroline was key in keeping things moving when communication was limited between solicitors. Definitely worth having an agent with a sales progressor! Thank you

I would highly recommend Raine & Co. I purchaed a property with the Codicote branch and everything was great. Jackie and the team are friendly and helpful and made the whole process run smoothly

I really loved how they were polite, kind and really professional . I would highly recommend to buy or rent a house by them . Thank you everyone from Raine and co .

I have used Raine & Co to find tenants for a rental property in Hatfield for about 10 years, they have always been totally professional, helpful and have ensured the property was up to local authority standards and fully let. Maria Marsh has been excellent in this respect. Decided to sell the property in July of this year and of course used Raine & Co for this, they valued the property accurately I feel, and marketed it in July. Within 4 weeks we had a buyer and with Raine & Co (Alex Star and Caroline West)monitoring the sale, it went through smoothly and without any issues. I am delighted with their efficient service and would thoroughly recommend the Hatfield and Codicote offices. Excellent Service.

Caroline West was so helpful throughout the whole process, keeping us up to date with everything. Her kind and understanding nature really was so helpful.

I couldn't recommend her highly enough

Alex was also fantastic, he was the first one to show us round the property, and answered any questions we had fully!

Excellent service from Tom and the team found us a great tennent within a day of being instructed!

A very professional team especially Theo, George & Jackie who we frequently dealt with ! They were always available at the end of the phone & would always return a missed call. Theo & George worked tirelessly on the negotiations as we had a few problems, but they were always upbeat & positive. They really are two of the nicest most helpful & genuine gentleman. Jackie then tied up all the ends, & trust me, there were a lot of ends ! She was always cheerful & very helpful to get an exchange & completion date. Thank you all so much for your help & we love our new home. Also the card & orchid were a lovely extra touch. Can not recommend Raine & Co enough.

Thank you for all your hard work Alex and Caroline on the sell and buy of our new property. Alex during your first visit to estimate the value of the property we sold your relaxed approached made us felt at ease, there was no pushing or hard selling and thats the main reason we went with your estate agent. The communications via email and telephone were excellent - Both you and Caroline kept us up to date, also your recommendations to solicitors and removal company were great (as we had a bad experience before). We are getting settled at the new property and we are very happy :)

Raine and Co, Hatfield, and especially Caroline and Alex, have provided an excellent service with prompt communication while dealing with a very difficult buyer for my property.

Very professional and supportive, Jackie provides the kind of service you can rely on. She knows the market, even for unusual properties

Top estate agent and very helpful staff, specially Gemma and Caroline, they helped me a lot in the process of purchasing the house.

Jackie showed us around the house, she was pleasant and professional, pointed out features we may have missed and helped us vision how the home could be. Caroline was fantastically helpful with the sales progression, kept regular contact and informed us of any progress or issues. I'm sure we'd still be waiting on solicitors now if it had not been for Caroline's help. We are extremely grateful.

I was looking for a property to buy for quite a while through lots of different estate agents. I had quite specific requirements of what I needed my property to have. I went to Raine & co and George Watson showed me some properties that might be of interest to me. He always kept me in mind if a new property with the criteria that I required came on the market and soon found me my perfect house!! He is by far the most helpful, informative, patient and pleasant agent I've delt with!! He is very knowledgeable and professional and I highly recommend him. He is definitely an asset to Raine and co. - Natalie

Would highly recommend Alex for being very professional in the selling of my Mums Park Home, keeping us up to date and making the Sale go as smoothly as possible. Thankyou also to Sally who kept us updated when Alex was out of the office on Viewings

Alex and Gemma were fantasic from the sales team and made the process quite simple. The house was on the market for a couple of months but viewings were booked in every weekend and they were both proactive and profressional throughout the whole time. I would recommend them.

Jackie was the best estate agent we have worked with by a country mile. She is always completely honest with us, she made the process simple + was always avaliable for viewings. I never felt (as I have with many others...) that I was being pushed into an easy win + she never ignored us or tricked us. I can't recommend her highly enough!

Jackie was great at being honest about our propertyfrom the start and kept us updatedat all times. Very professional and friendly, informative about viewings feedback. Thank you for finding our buyers!! Was also always courteous and helpful!

Caroline was essential to the exchange of contracts on our sale as she was persistant at following up with all 5 people involved in our chain. Could'nt have gone through without her!!! Invaluable asset to Raine and Co. Thank you so much!

Professional and knowledgeable agent George Watson helped us to secure the house we like.

We have finally exchanged today and wanted to thank Caroline and the whole of Codicote Raine and Co for all your hard work in getting us to this point in our move. Caroline has been so diligent at chasing up on our sale and we do not think it could have got to exchange this week if it wasn't for Caroline!

We kept forgetting to ask if the new owners have children of their own? Be nice to know who will be enjoying this lovely home next!

Purchased a property through Raine and Co Hatfield. The tag team approach adopted by Gemma and Caroline never left me without a contact person or an answer to my questions. Great service.

Had to relocate due to job. Contacted nearly all estate agents in the area giving them what I need and my budget and time frame. Honestly speaking Raine and Co were the only ones who fulfilled all my wishes :). Cannot Theo enough for finding and assisting me every step of the way without hesitation, allowing me to focus on the relocation and new job (even advising for my children where the good schools are in the area)! Just little things like this make the biggest difference. The rest only got back to me 2 weeks after the completion through Raine (a bit of shame if you ask me) Just a big thank you to Theo! - Social Work, Potters Bar

Caroline + Alex were excellent. Easy to liase with, ALWAYS phoned back, explained everything. Very professional. Local firm, liked the idea of having a sales progress team who dealt with solicitors etc only.

Wonderful buying experience, so trusted good sale experience, very helpful, understanding + professional. Highly recommend. Could not thank Jackie and team enough. I had such a smooth, quick sale thanks to Jackie + all at Raine and Co. Many thanks.

Excellent service and overlap coverage between Gemma and Caroline.

Alex and Caroline have both been marvellous in acting for us in the sale of my mother's house. They have kept in constant communication with us which has been excellent when we live 125 miles away. They acted on our behalf promptly and liaised with our solicitor keeping us informed throughout the whole process. We would certainly recommend any one to use their services in the future.

Alex and his team were very helpful, frequently doing more than we expected and updating us weekly. As remote sellers this was especially important. We had no need to chase solicitors as they did this for us and if there were issues found during viewings, they advised us and arranged for it to be put right promptly. Although it didn't sell as quickly as we hoped due to market conditions, they worked tirelessly and achieved a large number of viewings, resulting in 3 offers. I would highly recommend the sales team.

The service provided by George Watson was better than we had received from any other Estate Agents that we had been dealing with. He went out of his way to try to find us a property to match our exacting needs and was in instant contact as soon as a prospective property came on the market.We would have no hesitation in recommended George at Raine and Co. Derek & Heather Wilcox

George Watson was incredibly helpful and fantastically knowledgable, he assisted us at great length and is possibly one of the best agent in our region. He was confidently able to answer my numerous questions with ease and provided us with great insight and facilitated everything.

As a Landlord so far my experience has been spot on. Keeping me updated all the way. Tenant sorted pretty quickly compared to previous agent. Friendly, helpful staff. Thanks to Theo, Tom, May & Karen so far, hope this continues.

Jackie was very attentive and informative throughout the sales process, so I was always kept up-to-date with progress at every step. She was extremely professional, whilst providing me with a personalised service. She is very approachable and clearly has a love for her job, which meant I had every confidence that she would achieve the best possible outcome for me. I would have no hesitation in recommending Jackie and Raine and Co to prospective customers and do not think I could have had a better experience with any other agent. Comment on agent fees: Competitive rate in relation to other agents in the vicinity

Jackie at Raine & Co is really knowledgeable about the property market in Codicote. She gave us sound advice and provided prompt feedback after every viewing. When our initial sale fell through, she was enthusiastic and upbeat about remarketing our house. We were kept informed throughout the whole process and she liaised with all parties in the final stages. We would definitely recommend Jackie to anyone looking to buy or sell their property. First class service from an extremely nice lady, we can't thank her enough.

We received excellent service from both Alex and Caroline throughout the whole process. They both worked hard dealing with the solicitors and buyer to make the sale go as smoothly as possible despite the many delays caused by the buyer

Jackie is a consummate professional who does not pressure you but provides a friendly personal service. She knowledgeable and sensible offering clear advice.

I was very happy with everything Jackie did to help me. She went above and beyond to help us get the house we wanted. Caroline was very good at progressing the sale through the process.

Jackie and Caroline have been superb - so lovely to deal with and found me my dream home. Always accommodating and no pressure at any stage - found them to be very straightforward and sensible throughout.

Alex and Caroline made things very easy for us to sell and purchase our new property. Always kept us informed on everything and we felt relaxed that they were just a phone call or email away. Would gladly use and recommend again Great team

Caroline has been a total Diamond, she has done much more than expected of her and I am extremely grateful for all her hard word. Credit to the company

To Jackie. Well, well, well...... you did it!

Thank you :)

Thank you for all all your efforts offering to help, getting the viewings excited with your passion and enthusiasm. I appreciate all you have done and its been a delight doing business with you.

I hope we are able to continue with our projects and we cross paths again very soon.

Our property was sold very quickly thanks to all the help we received from Jackie and Caroline. The extra assistance given when finalising the purchase of our next residence was very much appreciated and when we were having problems with solicitors their interventions on our behalf really helped make the whole process so much smoother. We consider ourselves fortunate that we chose Raine & Co to sell our property. We considered this Agent's fees to be very good value for money.

I dealt with Caroline while she mediated the purchase of my first property - she was proactive, knowledgeable and showed a true and genuine care for my interests and needs.

We sold our portfolio of 7 rental properties within a 7 month period, all for close to the asking price and with purchasers found very rapidly. Very grateful to Alex for his advice and his work in the process.

Caroline was very helpful in assisting with the progression of the sales, chasing for documentation and keeping me informed of needs and progress

Huge thank you for the services. Very helpful and understanding staffs. Excellent communication throughout the process. Reliable and approachable all the time. Your service made the process easy and quick

Alex and Caroline made our process very smooth and easy. Very friendly and supportive all the time and give up to date feed back every time during the process. Also kind, reassuring and supportive. Thank you so much for entire team.

Jackie was professional, courteous and helpful from our viewing (from a distance!) right through to our final dealings with the property.

Any issues we had during our tenancy were dealt with by Raine and Co. in a prompt manor. Communication channels with our landlords, via Jackie were always open and very helpful.

We would highly recommend Raine and Co. Codicote to anybody considering using them.

Jackie is professional, curteous and always makes time to reply to emails urgently. I have dealt with Jackie for a number of years and her helpfullness and eager to resolve issues is a refreshing change to some other professionals i dealt with.

Nigel was able to let my property, at a good rate on the very first viewing. Can't get much better than that. Courteous and professional throughout.

Jackie and Caroline at Raine & Co provided us with professional support and confidence when we purchased our new home. From our first visit to Completion, we were always provided with updates and clear information, calls were returned promptly and the communication was seemless. Their knowledge and passion for their area was evident and we will certainly use their services in the future should we ever move!

I have to tell you how absolutely amazing Caroline has been with helping us with our move. She has been so informative and really kept me sane when I felt like giving up!! She is an absolute credit to your team! We will be recommending you guys to friends who are looking to move in the future!

Nigel was very professional and a good listener. He found us exactly what we needed and we had his support at any time with any queries. Very helpfull and friendly. He is exactly the type of agent you need.

Caroline west was very helpful and she updated us all through the process of buying our property. She is very nice and helpful snd care about everything . I would say 10 star for her . Thanks a lot

Mike was absolutely brilliant from start to finish.

Exceptionally professional and helpful from beginning to end of negotiations.

Kept me informed of progress and kept the sale on track to the end.

I viewed a property literally the week before I moved in and it was all thanks to Nigel who is extremely hardworking and guided me throughout the move. He answered my concerns instantly and any issues I had were dealt with professionally and swiftly. The whole process was stressful but was definitely simplified with the support from Nigel. I cannot thank him and his team enough!

Hi George

We wanted to give some feedback on the viewings we had with you last Month.

We have found another property that we have made an offer with.

However wanted to comment that out of all the viewing agents we've dealt with you were extremely professional and friendly. It makes a big difference having a good agent and the other agents we dealt with were somewhat disappointing to deal with.

We found you to be very well presented, courteous and professional with your viewings and wouldn't hesitate to contact you again. You answered all our questions And were very honest and helpful.

Many thanks for all your help!

My overall experience was quite a positive one with Alex initially and Gemma who came kept me informed through the process. There were a few hurdles along the way but Raine and Co were accommodating throughout. A special mention to Caroline West to was overseeing the sale and while we had a number of hurdles along the way she always kept on top of things and kept me regularly updated. I believe without Caroline the sale may not have completed within our intended dates. Thank a lot to Raine and Co for the help in selling my house,

Jackie was so enthusiastic + knowledgable about Codicote + the current market.

As an owner of a large buy-to-let portfolio I rely on Alex and Michael at Raine and Co in Hatfield to handle all of my acquisitions and sales. They have the ability to deal with multiple concurrent transactions in a professional and timely manner. I would have no hesitation in recommending them.

We sold our Codicote home through Jackie and can say, we were very happy with the level of professionalism, commitment and communication throughout the whole process. Jackie is a very hard working estate agent with great knowledge of the Codicote area. We would recommend anyone to sell their home through Raine and Co. Fees: reasonable fees very competitive for a high street agent.

Jackie and Caroline were friendly, supportive and helpful during difficult times, house sale went well due to their hard work!

You've been great Caroline, so patient, thoroughly professional and friendly. I'd certainly be happy to recommend Raine and Co Hatfield's services to others.

Have a lovely weekend!

Jackie could not have been more helpful. She and her team went the extra mile when getting the house on the market, showing people round - even out of normal office hours and keeping me fully updated on the progress of the sale. Took away so much of the stress of house moving.

We have recently sold our property through Jackie at Raine & Co. She made our selling experience straight forward and stress free. She was extremely helpful and honest during the whole process. I would 100% reccomend Jackie to friends and family.

Hi Mike,

Just wanted to say a big thank you to Alex, Gemma and yourself, you were all fantastic, but I must reserve special praise for Caroline.

We had to exchange on our purchase about a month before we were looking to complete as the couple at the top of the chain needed several weeks notice and there was a good period where it didn't look like my sale would be completed in time.

Caroline did excellent work liaising with my solicitor, the solicitor handling our purchase and my girlfriend, constantly helping to push things along and allay our concerns when the panic was starting to set in! I'm convinced the completion date wouldn't have been achieved without her diligence.

Thanks again, Pete

Jackie has been friendly, professional and nothing has ever been too much trouble. She has given us the best sound advise when we have asked for it. Jackie will go beyond expectation in order to sell your property and has never let us down. Thank you.

Can I just take the opportunity to thank you for your work on this sale and in particular to say how impressed I have been with Caroline's work - she is extremely competent and professional and was always the one pushing the sale forward and with one solicitor that didn't talk to her and a client who had no faith that the transaction was going anywhere you have to admire her tenacity.

I know that I had cause to complain a while ago but I have some sympathy with your position, from my time owning a chain of estate agents I am well aware that it is often the most productive negotiators that leave a string of problems behind them for the admin team to sort out. I never once met a really good sales negotiator who could handle the admin as well

I wish you all the best with your firm - it was very hard work in my day and I dread to think how much more difficult it is now but I can see that your very professional approach will bring great success.

We bought our house through Raine and Co who were great at staying on top of things and ensuring the deal was successful. We're very pleased with our house and the help and support we got in obtaining it. Many thanks

Hi Michael

Further to our conversion at the Hatfield office earlier this week, I would like to confirm how impressed we were with Caroline at the Codicote office. Her whole attitude towards helping us with the sale of our property was superb.She made us feel confident we were in good hands,being very professional but maintaining a caring and efficient manner. In all, she made what we know can be a stressful time,very easy for us.

Thank you Caroline

We would also like to thank all the Raine team that were involved with the sale of our property.

Jackie was very knowledgeable about the local area and she was very helpful. Nothing was too much trouble for her.

Definitely recommend Raine and Co to friends and family. Theo was excellent! - Mr Berridge

Absolutely fantastic service from Jackie. Sold our property within 2 weeks and purely down to her personal touch with buyers. Kept us in the picture at all times and took away much of the stress of dealing with solicitors during the selling process. If you live local to Codicote don't sell with any other agent. Thank you Jackie. John& Sarah.

We were very impressed with Raine and Co who successfully handled the sale of our house recently. Jackie and her colleagues worked tirelessly amd with enthusiasm to ensure we found a good buyer at the right price. We were kept informed on a regular basis and were very happy with the level of service we received- highly recommended.

Really good service, kept us fully informed of the process as we purchased our house. Jackie was always friendly and happy to help. Would highly recommend her and raine and co.

Jackie Bannister; fantastic help, never gave up on helping us, got to know us and what we wanted. Thank you!!

We are so pleased we decided to let you and your colleagues handle the sale of our home. We must congratulate you on your professionalism and efficiency, which made us feel very safe and secure and reduced the stress usually associated with selling one's house. We would like to thank you all once gain for your help, patience and kindness during this time.

This letter is to THANK YOU for "everything"! The word "everything! However, does not describe or do justice, to the total customer satisfaction that you and your staff have provided us with, from the valuation of our property, right through to the sale. You have always made us feel that our best interests were also yours. Proof of this has been shown throughout our association, by the way of friendly, efficient and totally professional manner in which you have handled our requirements. We were constantly aware of the state of progress, this was achieved always with a personal call, which you followed up in writing the same day! I would recommend you, to all of my friends and family and indeed to those I do not know well, safe in the knowledge that you and your staff will always do your very best to ensure that all they ask of you is met and more. You are, for us, a "Flagship" amongst Estate Agents and if your competitors set your high standards, I'm sure all the jokes about Estate Agents would be a thing of the past!

I have dealt with several colleagues of yours over the years since I placed this property under your care for lease initially and now finally for sale. I have had the most cordial of relationships with everyone in the company who have been exceptionally professional and helpful with both advice and resolution of practical issues such as the timely collection and forwarding of rent, inspection reports, attention to repairs and replacements, through vetting and selection of tenants etc. It must be emphasised that had not your staff been so magnanimous with their help I would not have been able to conduct this exercise from a distance as successfully as it had been done. The communications during the period of sale has also been a pleasant experience. I have absolutely no grounds for any complaint. It has been smooth and without complication.

Alex Star was absolutely brilliant from the first contact. He also recommended solicitors who were very good.

Magdalena was magnificent without her support and negotiation with all parties concerned I doubt whether our sale and purchase would have happened at all and definitely not so speedily, I cannot sing her praises enough. Alex and Sam were also proactive and supportive.

Our first experience of renting a property was made quick, straightforward and easy from start to finish. This was due to the guidance, efficiency and expertise of Nigel. We were kept informed and updated at all stages, especially as we were going through the guarantor stage! The whole process was completed within a couple of weeks. Thank you for your service and we would not hesitate to recommend your company and hopefully use your services again in the future.

Nigel has been a great help in sorting out our queries and been prompt in getting back with solution. He was available for chats and meetings whenever we needed to talk with him. He also helped to understand the tenancy contract terms and paper work was very easy for us. Very professional, helpful and charming person.

From my very first contact with you, everyone we have dealt with has been friendly, honest, knowledgeable and extremely efficient. We have been kept informed throughout by Nigel and the advice we have received has been very welcome and spot on. The new tenant is wonderfully excited by the house, so it seems fair to say that everyone is happy! Last, but not least, we are delighted with the rent and we all feel that you definitely earned your fees. We will certainly be recommending Rain and Co to anyone we know who is looking to sell or buy property.

Thank you Nigel Cherry once again for making a potentially stressful experience remarkably easy.

Great experience with Nigel. Very communicative and kept me up to date. Found a great tenant and did all the checks and ensured we attained the rent value desired. Even worked on the Sunday as that was the only day the tenant could sign paperwork. Highly recommended.

Meadowcroft, Hatfield. Maria was straight forward and professional

The Sidings, Hatfield. Maria and Charlie-Very Helpful

Briarswood, Hatfield. Maria & Charlie were very helpful.

Tomsfield, Hatfield. Maria responded quickly to all queries.

High Dells, Hatfield. Everyone I've spoken to has been very friendly and helpful.

Good help and support provided throughout the purchase process. Always keeping both sides up to date and helping speed up the process by resolving issues as and when they popped up.

Thank you for showing me around *** Valley Road, Codicote today and thank you so much for your professional approach and all the additional information you provided. As you know this has not been my experience with other agencies to date and it was a really pleasant experience to talk to an agent who was genuinely interested in the property, the owner's interests and the locality.

The Raine and Co team in Hatfield (Magdalena, Alex and Sam) helped me sell my home through a difficult period and having two buyers drop out (no fault of the estate agents). Raine and Co kept persisiting and pursuing the right client along with Magdalena the Raine and Co sales progressor pushing the sale over the line whilst dealing with some difficult solicitors and toughn demands. Well done team.

Nigel (Professional Lettings) was extremely professional and very helpful through the whole process. He definitely made my move from the U.S smoother.

Magdelana 10/10. Alex Star 10/10.

Interacted with Nigel, he was very dedicated towards work and professional.

Jackie was amazing, really impressed with the communication!

Nigel. Excellent Co-operation, professional approach.

Nigel Cherry was amazing, friendly, helpful and well informed about everything.

Alex, Sam and Magdalena all 10/10.

Nigel Cherry was very helpful in our moving process. He went above and beyond to ensure the process of moving ran as smoothly as possible. He was also very knowledgable and was able to settle any queries we had. Very recomended.

I believe it was top notch

I recently completed the sale and purchase of my 3 bed house , downsizing to a 2 bed. Raine and Co were the agents for the sale (the most crucial part of the chain). I cannot express how satisfied I am with the team at Raine and Co Hatfield. Firstly, Michael had been to value my house several times since 2012 and each time gave me a though rough appraisal of the property without making me feel pressurised to sell the house. His confident, professionalism and transparent, informative discussion about the market on each occasion really made him stand out in comparison to some of the other agents who walked through the door. I felt that with Raine and Co I'd be in really experienced hands and I was. Sam, who is a young member of the team, was my main contact and the person doing most of the viewings on my property. The thing about Sam is he is so enthusiastic, he has energy and drive but is completely free of arrogance. He ALWAYS called me back as many times as I needed him to. To be honest I felt as though I was the only client the office had on their books even though they are the agent with the largest footprint in Hatfield. Sam is also reflective and always open to suggestions and learning about different ways of doing things so when things became tricky at the end with delays from the various lenders and solicitors he listened to my suggestions and tried really hard to progress the sale. He'll do well at anything he decides to do. The last person I'd like to rate is the absolutely outstanding Magdalena Lora. Magda is the sales progressor, she is the kind of employee that is every company's dream. She is so outstandingly efficient it is actually breathtaking (this coming from a person with little patience). She would email and call to update me about any little detail knowing that I was hanging on for even the slightest tidbit of information. She was so much on top of what was going on with all parties on all sides that I learnt how far you could go in sales progression and when she went on holiday the week before the sale I was able to share with Sam what she had been doing and he then took on the tips (which he admitted not normally doing). Magdalena is a real star. She is worth every penny and I hope she ends up in management, companies need people like her in charge. THANK YOU Raine and Co. I'm now enjoying a peaceful, happy life in my new home. The process was solo stressful in general and you made it a thousand times easier and really looked after me.

Magdalena Lora was the agent I dealt with and her support and professionalism was outstanding throughout the sales process. Confidence was given knowing that she was handling affairs. I was very happy throughout the whole process with the service rendered by all the staff at Raine and Co.

Magdalena deserves a medal.

Sam, he is really positive, hardworking, dedicated team member. We felt reassured at all stages and well looked after by him. It's so important to have transparency and open lines of communication which he offered at all times! Magdalena WHAT A STAR. All the same to be said about her (as above). Michael-excellent, the most credible agent in Hatfield.

Jackie was excellent, very efficient and very professional.

Nigel (Professional Lettings) overall worked really well for us. In particular his frequency & timing of communication was very good.

Nigel Cherry was absolutely fantastic throughout the whole lettings process. He kept us informed of progress constantly and was very professional and extremely efficient throughout. An asset to your organisation.

I Can't thank Jackie enough for her help in selling our property. Her communication with us during the entirety of the sale has been excellent. She has been friendly and supportive and thoroughly professional throughout. The value for money has been excellent and I would not hesitate to recommend her and the Codicote team to friends.

Alex and Michael-very professional and helpful. My biggest thanks go to Magdalena- she was so supportive, friendly, took time to listen to concerns, always knew the exact progress of the sale. She is worth her weight in Gold!!! Just to give her a ring and get reassurance was priceless!!

BOTH ALEX AND HARRY WERE EXCELLENT.

What can I say-AWESOME!

Dear Mr Raine

I am writing to express my appreciation of the performance of the staff at your Potters Bar office. Jackie Alexander in particular was unfailingly efficient, courteous and professional in her conduct of the recent sale by my brother and me of ***Moffats Lane, Brookmans Park. Above all, perhaps, she was very informative and never failed to communicate with me when there was something new to report or discuss.

Can't thank you enough Michael and Alex for the superb service. You were totally professional instilling complete confidence that the right buyer would be found, paying the price wanted and all within three months. Highly recommended.

Everyone was very helpful and understanding. Quick to get things done, very professional. Alex professional and very efficient and helpful.

Alex was very helpful and polite from the beginning to the end of business a pleasure to deal with.

Everyone was very professional, I wish I had come to Raine and Co earlier as I had wasted a lot of time having first gone to ***** and **** but was badly let down by both.

My wife has recommended you to 5 people and I believe that you have sold their properties as well.

Thanks to Michael for his sensitivity on our first meeting, a very difficult time for myself and my siblings. Thanks to Alex for all his hard work and friendly attitude.

I want to thank you most sincerely for the huge effort I know you made in order to sell the property on my behalf. You listened to all my many anxious phone calls with great patience and always returned my calls when I rang to know whether anyone was viewing the property. You made heroic efforts to sell my flat and now it seems that we are coming to the end of that process and I am very grateful to you.

Alex was always helpful and answered any questions promptly, always returned calls when he said he would. Alex is an asset to your company.

Alex Star was very helpful at all times and also has such a cheerful personality. It feels as though he wants to do everything he can to help.

Michael gave excellent service his attitude showed a caring attitude.

Excellent feedback on status of sale from everyone. Keep up the good work.

Alex and Sophie are to be commended for their customer service skills. Both are very informative, helpful and friendly and made the process of buying as stress free as possible. A big thanks to Alex and Sophie.

Harry was so helpful and professional. He listened and helped us very much. Please thank him once again.

It is only right that I give you feedback. Certainly the internet does no one any favours. The unhelpful rant of an ****** can undo years of hard work. So, for anybody thinking about using yourselves I would say: 1) Be clear what you want and why you are contacting them (Raine and Co). 2) Ask lots of questions and LISTEN to what they say as they know their business. I met a couple of other agents who each talked AT me. You and I had a discussion based on my situation. As a result, you were the obvious choice and gave me the confidence to proceed. 3) If you decide to go with them, then act on their advice. They know the market and will be straight with you. 4) Be patient. Houses aren't sold overnight and it can be both stressul and time consuming. 5) Above all, learn to trust them. They will meet their promises and commitments. Your team informed me at every stage as to what was happening. Having had a stressful two years of commuting over 500 miles looking after my mum, I wanted the simplest and least complicated sale that was going. You and your team made that possible, for that I thank you.

My Favorite Estate Agent!

Alex in sales who has been a star! Thank you Alex for all your help.

Sam has been fabulous and has delivered everything he promised without fail.

Sam and the rest of the team have been so supportive, kind and helpful. I really appreciated the professionalism. I can't thank you all enough. Sam has provided updates and all questions and queries have been dealt with. Please get an office in Waltham Abbey! Thank you so much.

Alex is a credit to Raine and Co. Having Dealt with pretty much every agent in Hatfield over the last 20 years, Alex has been professional. I have had dealings with "other" poor agents with purchases in the past. This is by far the best experience to date.

Truely you have gone above and beyond what I could have expected and I am very grateful.

Jackie, Branch Manager was superb, very cheerful and positive in a difficult time for me.

Just wanted to send an email to say how happy we were with the service we received from Bradley. He dealt with a letting for us and went above and beyond what is expected of a letting agent, even coming into work on his day off to ensure the handover went smoothly. We can't thank him enough for all the help and advice he gave us.

I just wanted to send a quick testimonial for Bradley Morgan who not only rented out my property in record time, but also did a great job arranging everything with the tenants and going the extra mile to make sure the whole process ran smoothly.

Jackie helped far more than expected. Already an excellent service. I have sold and bought houses within the last 6 months, both with Raine and Co. Service Excellent.

Jackie Bannister was brilliant and kept us informed at every stage of the sale. Jackie was pivotal in liasing between solicitors and estate agents to progress the sale and we thoroughly recommend her services.

Luke was very complimentary about you and your performance throughout and I agreed, of course. It was not the easiest conveyance and you were so good natured throughout. Thank you Jackie.

Jackie Bannister: Very efficient and easy to deal with.

We recently sold our property in St Albans with the Assistance of Mike, who was instantly attentive to our needs and represented us with commitment and professionalism throughout the process. He went the extra mile and managed to find us a buyer very quickly. We were impressed with his attention to detail and friendly manner. We are very happy with the service and would thoroughly recommend Raine and Co and especially Mike. Thank you.

Mike is a good professional to work with. Did everything as agreed, when it was agreed and was very prompt. Always answers calls and returns calls if unavailable at the moment. Thanks Mike.

Would like to take this opportunity to thank everyone on the Sales Team for a great job, a credit to Raine and Co but a special mention for the Lettings Team who have been superb over the years for me, an excellent service. Best wishes to all.

Alex-We felt able to speak freely and found him very friendly. Harry handled all quieries and smartly dressed, very good in the last days leading up to the sale. Alex and Harry both a credit to your company. Very satisfied with the overall experince, commission good value.

Alex was very professional and helpful. A real asset to your company.

We have to say that in our experience it has been very straight forward and that is down to all the staff at Raine & Co. We would certainly recommend Raine & Co to anyone wanting to sell their home as they give a first class service.

We found Mike at Raine and Co to be helpful and knowledgeable and would be happy to recommend him. Our move was quick, easy and pleasant.

Without you and your dedication to persist where other agents had let us down this would never have happened. Your professionalism, together with keen dedication to your role is second to none. As a team, at Raine and Co you all work fantastically together. You kept us informed every step of the way and the final week fighting to get an exchange date before going on holiday and to get school application forms in finally happened, but only due to your persistence in chasing solicitors and other agents up and down the chain.

Thank you, all of you! You are the shining stars of the estate agent world and shine out among them all!

Just wanted to say thanks for the work Raine and Co did for us when we were buying our new house in Carnaby Rd. We really appreciated the support we received in both viewings, then negotiating with the vendors around the price and special requests. We also appreciated your help with access to the property for subsequent visits to enable us to start to buy and order things so that we were able to get the house organised for moving in. We found Raine and Co to be incredibly helpful and accommodating which really meant that our moving in was more comfortable than it would have been. We appreciated your help in resolving problems and the work you did when dealing with solicitors and the parties involved in the chain. We had the impression and believed that Raine and Co and you in particular were working hard for us to resolve the issues that came up along the way. We would and have already highly recommended your services to others as estate agents who provide a genuine quality service and who will manage the sale or purchase of a property in a very positive and professional way. Kind regards Jane and Clare

We found Raine & Co - in particular Roberto, Steph and yourself - to be very pleasant and efficient to deal with; we would absolutely not hesitate to recommend you to others as we had such a positive experience. You achieved the price that we were looking for and helped push the sale forward when our seller and the bottom of the chain were being difficult. Best regards, Debbie

Raine and co as a company are the most pleasurable company I have ever had the pleasure speaking to. Not only are they very efficient and friendly but kept me and my boyfriend up to date with what was going on. We were never made to feel like a nuisance! Steph in particular was amazing and u hope she gets the recognition to all of the comments above, the team as a whole though were really helpful so credit to them all you should he proud. Many thanks Tikara and Adam

I have had two dealings with Raine & Co, the first being when I purchased 3 Meux Close EN7 (completing in Dec 2014) and the sale of 8b Hawthorne Avenue EN7 (completed June 2015). I received excellent service on both of these occasions, particularly from Lynn and from Steph both at the Cheshunt office of Raine & Co. All staff at the Cheshunt office I suspect had a hand in both processes, and I can only say how grateful I am for services that I received from all that were involved. However most of my dealings were with Lynn and then Steph, and I found them to be particularly helpful, efficient and extremely pleasant to deal with. Especially as buying and selling property is stressful enough as it is.

I would be more than happy to recommend Raine & Co to anyone I know, judging from the service that I received during my buying/selling process. Regards Ben Beattie

Alex was outstanding. Whole team good. Both Fliss and I would like to say a huge "thank you" to the Raine and Co team, who worked so hard to make our sale a success.

Thank you so much for all your help. The service was fantastic!

Sales team helped me all the way. I doubt whether you would find anyone to match up to their standard. Great company, great people. Danny and Sam were lovely, I can't thank you, Danny, and Sam enough. I never met Rosie but I expect she is just as lovely. I wouldn't recommend any one but Raine and Co.

Everyone I dealt with was friendly, approachable and extremely professional throughout. Thank you for everything!

You wouldn't find anyone to get things going as fast as Raine and Co. They all work so well together and have been so kind in my circumstances with my husband being so ill. So a big thank you to you, Danny, Sam and Rosie.

I would like to pass my compliments to one of your employee's Bradley from the Letting Department. He has provided me with exceptional service and exceeded my expectations with his prompt and efficient service. I put my property up for rent and he found a tenant the next day...He has always been positive and values his customers.. I would always want to work with Bradley and must say he is a valuable asset to your organistation.

I had a really good experience with Raine and Co. Even developed a friendship

Magdalena provided an excellent service and was always very helpful, and quick to respond to any queries that arose. She did a brilliant job of negotiating with our buyer and keeping the sale on track through any difficulties.

Very happy with the service I received from Raine & Co, I was kept updated by Lynn throughout the purchase of the property, and with Roberto dealing with the letting side, it turned out to be surprisingly hassle free. Thank You.

Well, what can I say?! Both yourself and lynn have been extremely helpful and informative all the way through. From the initial application process to the moving in, to the blips with our water etc I hope we can maintain this relationship throughout our time at Gews Corner!

Thanks for everything

Alex was perfect - patient, friendly, cheerful and positive.

I am extremely happy with the way yourself and your colleague Roberto have dealt with myself in finding a home, I thought you were both very professional and helpful with everything I wanted to know. I have highly recommended Raine & Co to everyone that I know who is looking or will be looking in future for a property to buy sell or rent. Thank you very much for everything.

The service that we received was second to none. Lynn. and Roberto were excellent. The team performed well and guided us through the whole process of the rental market. Raine and Co a big thank you.

We feel that Raine & Co offered a good service especially in comparison with other agents. We had our house on with 4 agents at one point and found that Raine & Co were the ones who always telephoned us, gave feedback, updated and when the house was not selling came and offered us advice. Roberto spent time suggesting things we could do and was always available to help. We were glad that Raine & Co sold the house for us and we felt that you had put in the work whereas other agents just sat back. Roberto also helped with our purchase by making phone calls on our behalf. We think if you always let your clients know what is happening and make them feel like you are working for them and doing your best to sell their property that goes a long way.

I would like to thank everyone at Raine & co for all their help especially Roberto, he made the selling of my flat seem easy and stress free. I would highly recommend Raine & Co to all my friends and family the service you all provided was excellent 10 out of 10 , I will be using Raine & Co again next year to sell my house.

I can only say that I received a first class service from both Roberto and yourself. I look forward to working with you both in the future.